![]() I'm with you, I think they're either in on it together at LS or wildly incompetent. The drivers wear plain clothes so you can't tell who's an employee or not. The backdoor for the shipping docks is wide open and anyone could walk in there and grab whatever they want. ![]() I drove over to the facility yesterday to try to talk to someone in person and get the package located but they physically removed the doorbell button. WM customer service told me their system can't refund it until 48 hours from the ship date has passed. Walmart told me that I need to wait 48 hours from the estimated ship date but every day they increment it by 1 day so it's a moving target. I called again after another 48 hours and she was rude and got pissed at me for calling saying it was "unnecessary" and to "give them time". The lady on the phone for the 704 number works at the local facility and keeps telling me give it 2 more days. Every day they've bumped the estimated delivery date with no tracking updates. I called the 704 number to have it held for pickup and they don't do that anymore. They told me to contact WM to have it refunded. I think the 804 number is just outsourced customer service reps that don't have real insight. ![]() Did you call the 804 or 704 number for LS? I've tried calling both and the 804 number told me the same thing and sent me an email that says "Unfortunately, Lasership is unable to confirm control of your package at this time".
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